It is easy to use whenever and wherever you need it and designed to provide connectivity.
The company is headquartered in Goppingen, Germany, and employs around 1.500 people globally. TeamViewer is a cloud-based platform enabling global connectivity. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things or Artificial Intelligence. Please note that using TeamViewer with the Zendesk integration will require the latest TeamViewer version or being on subscription.TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. High security: TeamViewer utilizes RSA 2048 public/private key exchange, AES (256 bit) session encryption end to end, random passwords for one-time access, optional two-factor authentication, and access controls via trusted devices as well as black- and whitelists. Danach ein langer Druck auf die Bildschirmaufnahme, wodurch eine Auswahl zwischen Fotos und TeamViewer erscheint. Wird dann dort die ID Nummer eingegeben, erscheint in der App Quicksupport eine Abfrage, der man zustimmen muss. High performance: Intelligent connection routing and bandwidth usage for real time screen sharing even under bad network conditions. Auf dem Gerät des Supports muss hingegen die App Teamviewer Remote Control installiert werden. No configuration required: Works instantly behind any firewall and proxy. * Multi Platform: *Support for Windows, Mac, Linux, Android, iOS, Chrome, and Blackberry.įeature rich: Use all TeamViewer features including multi-monitor support, file transfer, chat, VoIP, video, customer management, setting policies, whiteboard, session recording, 24/7 access and many more. Once the customer goes online, he will appear in your TeamViewer service queue and you can instantly connect with a single click to his device For more information about using TeamViewer within Zendesk and a free trial please visit: With TeamViewer you can easily create a remote support session directly from your ticket in Zendesk to Windows, Mac, Linux and mobile devices Simply insert the created link into the ticket and send it to your customer. Teamviewer is the No.1 solution for remote support and desktop sharing regarding market share with over 1.5 billion installations worldwide, 20 million connected devices at any given time and translations in more than 30 languages.
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